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The Proprietary Scoring Engine

Know who to contact.
Know why. Know what's next.

Revance Score is the proprietary scoring engine behind the Revance suite. It analyzes signals your business already generates — recency, frequency, deal value, sentiment, intent and opportunity stage — and turns them into a clear priority, the reason behind it, and the next best action. It is the intelligence that Revance CRM and Revance Engage both run on.

In
Recency & frequency
Deal value & sentiment
Intent & opportunity stage
→
Revance Score
Proprietary scoring logic ranks the opportunity
→
Out
Clear priority
The reason why
Next best action
The Problem

Most lost customers were
never rejected. They were forgotten.

01
Inquiries with no owner

A message arrives, someone replies once, and then it quietly waits for nobody in particular to follow up.

02
Prioritization lives in one head

Whoever remembers the most customers decides who gets called today — and that knowledge leaves when they do.

03
Dormant customers go untouched

Past customers who may be ready to return get no attention, because nothing points a team back toward them.

Team reviewing customer priorities

The challenge is rarely finding more leads. It's knowing, out of every existing, dormant and new customer already in your world, which one deserves attention right now — and why.

Revance Score exists to answer exactly that question, using signals your business is already generating every day.

How It Works

From signal to priority
to next best action.

Explainable by design — you see the "why," not just the "who."

01
Signals you already have

Recency, frequency, potential deal value, sentiment, intent and opportunity stage — all present in normal business activity, across whatever channels you already use.

02
Proprietary scoring logic ranks the opportunity

These signals are combined through Revance Score's proprietary scoring logic — our unique customer opportunity model — to rank existing, dormant and new customers against each other.

03
Priority, reason, next best action

Every customer resolves to one simple output: Customer → Priority → Reason → Next Best Action — so a score is never just a number.

What It Does

Not a black box.
A reason for every priority.

01
Explainable by design

Every priority comes with a reason — the signals behind it, not just a ranked list to trust blindly.

02
Red, yellow, green at a glance

Complexity is translated into a simple signal, so anyone on the team can see who needs attention now.

03
Existing, dormant and new — covered

The same engine ranks opportunity across all three customer pools, instead of treating each as a separate problem.

04
Brings signals together

Designed to bring together customer signals captured across WhatsApp, email, web forms, CRM records and spreadsheets.

05
AI recommends, people decide

The system prioritizes and suggests — your team always makes the final call, with full context.

06
Built to improve with real outcomes

Our design vision is a model that keeps learning from what actually happens next — contacted, converted, renewed, or gone quiet again.

Where It Shows Up

One engine. Two workspaces.

Revance Score is the intelligence layer underneath both products in the Revance suite.

FAQ

Frequently asked questions

We're happy to explain the inputs — recency, frequency, deal value, sentiment, intent and opportunity stage — and the kind of output they produce. The scoring logic itself is proprietary intellectual property, so we don't publish the exact formula, weights or thresholds.
No. Revance Score recommends — your people decide. It's designed to make sure judgment gets applied before an opportunity goes cold, not to replace the people who know your customers.
Signals your business is already generating through normal activity — messages, calls, quotations, CRM records, spreadsheets. There's no separate data project required to get started.
No. The problem is universal — professional services, clinics, consulting firms, agencies, recruitment, and other B2B and repeat-customer businesses all lose opportunities the same way: through silence, not rejection.
See it on your data

Bring us your customer list.

We'll show you what Revance Score could find inside your existing, dormant and new customers — in a free 30-minute session.